Help and Support

We have a great Support Team. No matter what issue you are facing our Support Team will help you resolve your issues.

Instant Support:

For instant support please send you chat ID ( Skype or Gtalk ) and Whatsapp.

We do not provide support for additional customization, 3rd party plug-ins integration or any other compatibility issues that might arise. Nevertheless, there is an exception that is only applied to the plug-in(s) we have developed and integrated ourselves.

Support Hours:

If you have any questions that are beyond the scope of this help file, feel free to post them on our support message board (forum) at https://zozothemes.ticksy.com/. We will respond as soon as possible (within 24 – 48 hours, usually faster). We are open from 9am to 7pm (GMT), from Monday till Friday.

Please be aware that a lot of the questions that are posted in the forum have been posted many times before, and get the same answers each time. Before submitting a new ticket, please try searching the forum for an answer, as well as checking our Articles. The forum has its own inner search and also has been indexed by Google, so if you can not find your answer with a forum search, it is worth typing it into Google too. Please make sure you have looked at all the available resources before submitting a support request.

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